OfficeScapesDirect Total Satisfaction Guarantee
Risk Free 30 Day Trial - You can see for yourself the quality of our products in your office or home. You will be amazed at their natural beauty and elegance. Try it for 30 days and after that point if doesn't work for you, send it back for a full merchandise refund or credit.
Best Packaging Guarantee - We pride ourselves on ensuring that your product will arrive in perfect condition ready for immediate enjoyment. We expertly package every item using our proprietary packaging methods to not only prevent damage but also so that you just open the box and place the item in the intended location. Despite our best efforts, a very small percentage of items do get damaged in transit. If you receive a damaged item, simply call our Customer Service department and we will efficiently replace your item and arrange to have the damaged item returned with "no-hassle".
Best Quality Guarantee - We provide the best value in silk flowers, plants and trees. Not only do we use the very best quality flower stems and foliages that have uncanny realism but we offer them to you at a very good price. If for any reason you feel this is not the case, you can send your purchase back for a full refund.
Best In Class "Floral Design" - We have over 30 years of experience in the silk floral business and our award winning, talented silk flower artisans are always keeping up with the latest fashion trends, colors and decorating styles. We continually create new and unique floral designs that can't be found anywhere else. Every silk flower arrangement, plant and tree offered by us is a hand-crafted silk floral masterpiece designed and assembled in our factory and shipped directly to your door.
Fast, Efficient Delivery - Average delivery of approximately 5-10 business days via premium freight carriers such as FedEx or UPS. Need a Gift Quickly? Shop from our Express Gift Collection and your item can be delivered as quickly as the next business day. APO/FPO military address orders are delivered by USPS.
Total Customer Service Guarantee - we take great pride in providing you with exemplary customer service. Our Customer Service staff is knowledgeable, courteous and very responsive - we are here to assist you with any question or concerns that you have.
Except where specifically stated, OfficeScapesDirect products are intended for indoor use only. Our silk flowers and foliages are made from a wide range of materials and fabrics and for this reason we do not recommend exposure to intense sunlight or heat sources as this could potentially cause some fading or discoloration of the product.